Effective Date: 1st February 2016
Who is responsible for personal information collected on the Site?
The App and Site are owned and operated by HayMap LLC. HayMap LLC is responsible for the processing of your personal data and may be contacted at [email protected] .
Protection of minors
HayMap is not directed to children under the age of 13 years and we do not intentionally collect, store or in any way use personal information from children younger than 13 years. If you are under 13 years of age you must not send us any personal information and you should not use HayMap.
What personal information do we collect?
Personal Information is information that may identify you as a specific individual. We only collect personal information you voluntarily provide to us. We collect the following information when you register with HayMap:
If a seller on HayMap wants to list hay or forage for sale, the seller will be asked to verify their telephone number and enter their company/farm/ranch name if they are operating as an entity.
If a buyer on HayMap would like to reserve a quantity of hay or forage to view and/or purchase they will also be required to verify their telephone number and optionally enter their company/farm/ranch name if they are operating as an entity.
Payments are processed by the third party provider PayPal and require information including name, age, and billing address. We may also collect your personal information if shared by you from other social applications, services or websites.
How do we collect personal information?
We collect personal identification information in a variety of ways, including, but not limited to when you:
- Register with HayMap
- As a seller, list product available for sale
- As a buyer, reserve product to view/purchase
- Rate your transactions with other users
- Contact us via [email protected]
- Update your HayMap account details.
If you choose not to provide personal information
You always have the choice to not provide us with your personal information. However, it may not be possible to make full or proper use of HayMap if your personal information is not provided to us.
How we use personal information
We may collect and use your personal information for the following purposes:
- To register you for a HayMap account or update your account details
- To process your HayMap transactions, for example searching or posting listings
- To improve customer service: For example, where your contact information helps us to respond to your customer service requests and support your needs more efficiently
- To improve HayMap: For example, we may use feedback you provide to improve the functionality and performance of the App and/or Site
- To send emails with general information about HayMap special offers and promotions, or other HayMap news and updates.
We do not share your personal information with any third parties, expect to the extent necessary to assist you in relation to a purpose listed above.
Non-personal identification information
We may collect non-personal identification information about visitors and members whenever they interact with HayMap. Non-personal identification information may include your location or technical information about your means of connection to HayMap, such as the operating system utilized and other similar information. Sometimes IP address is included and you are advised there are circumstances where an IP address may be able to identify an individual and in that context becomes personal information.
This website makes use of Google Analytics. Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. Google Analytics may receive and record non-personal information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address. This is controlled by Google as a third party and is not under our direct control. Learn more about Analytics cookies and privacy information.
The Site uses appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.
Retention of personal information
Your personal information will only be retained for as long as it is needed to operate your account and to meet the requirements of business record retention requirements.
Sharing your personal information
Personal information you disclose when using HayMap
If you choose to disclose any personal information to third parties when using HayMap, you do so at your own risk. HayMap LLC is not responsible for the privacy or security of any information, personal or otherwise that you may choose to communicate or exchange using the functionality of the App or Site. Each item of information or any materials you contribute is categorized as “Public Content”. Public Content must be content and information that you have a right to disclose and transfer and must not violate any other person’s privacy or intellectual property rights.
Cross-border disclosure of your information
Some of our associated service providers such as PayPal or GoDaddy may perform certain services overseas and as a result your personal information may be disclosed to a recipient in a foreign country. HayMap is operated in the USand hosted in a secure data center. If you are located outside of the US, please be aware that any information you provide to us will be transferred to the US. By using this Site or providing us with any information, you consent to this transfer.
Your acceptance of these terms
Accessing, updating or correcting your personal information
You may access, update or correct your personal information by contacting us at [email protected] or by updating your HayMap account profile.
Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by providing direct access through the HayMap account maintenance function or emailing it to you). We will not charge for simply making the request and will not charge for making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.
Users who do not want emails from us
If you do not wish to receive email from us you should not provide your email address and not use HayMap. You can also opt out of any further email by editing your own details via our account maintenance function or by contacting us at [email protected] but we may need to terminate services to you if we cannot communicate with you by email. It is possible to opt out of some, but not all email from us.
Release of Personal Information for legal reasons
We may release your personal information for legal reasons:
• When we believe in good faith that such release is appropriate to comply with the law (for example, pursuant to a statutory demand, subpoena, warrant or court order)
• To protect against fraudulent, abusive or unlawful use of the website
• To protect our rights or property
• If we reasonably believe that a situation involving danger of death or injury to any person requires disclosure.